Steps to reproduce
1. Where you start (page, screen, command)
2. What you do
3. What you do next
4. The step where it goes wrong

Expected
What should have happened.

Actual
What happened instead, including the message shown.

Environment
Version or build, platform, browser or operating system,
account type, and how often it happens.

Evidence
Log excerpt, screenshot, request id or a short recording.

Severity and reason
How bad it is and who it affects.

Related
Tickets that look similar or touch the same area.